Password for New Users
AnsweredWe have external access shut down on our server so emails cannot be sent. I have created two new users. They have not received an email asking them to login for the first time because emails are shut off. I have tried to set their password in user administration but it won't accept any password I use. It keeps saying password is invalid. How can the user log in for the first time if they don't know what their initial password is and I can't set one for them?
Your help will be greatly appreciated.
Thanks,
Betty
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Hi Betty,
As admin, you are able set your users' passwords. When you get the error that the password is invalid, please hover over the "i" icon and you'll have a detailed explanation what characters a valid password must contain.
Best regards,
Orit
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Orit,
You specify a new password in your answer, but does the user have a default password? When I create a new user there an option "Change Password OFF". When I create a user as such, does that mean the user can't login but has an account?
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Hello,
I have exactly the same problem.
I cannot give manually the user a password. The password is containing 8 characters using numbers, letters and special letters. But it does not work. It always says that the password is incorrect.
thanks for your help
Antti
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