Anyone using the Demo@sisense.com to deploy dashboards for unauthenicated users?

Paul Ragland

• September 29, 2017 17:12

Anyone having issues using demo@sisense.com to deploy dashboards with unauthenticated users.  We are trying to use this and when more that one person tries to access a dashboard, one gets through, but the others fail and takes them to the login screen instead of directly to the dashboard.  

 

Is anyone else experiencing this problem?  Does anyone have a fix for this issue?

 

Thanks,

Paul

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  Wojciech Obiedzinski

  • March 06, 2019 09:29

  + 1 here since upgrading from 7.1 to 7.3

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  Katie Garrison

  • May 03, 2019 20:45

  For anyone who comes across this issue, please create a support ticket and our support agents would be happy to assist in troubleshooting!

  I verified on a 7.4 instance that this works as intended (multiple sessions can be open to view the dashboard as a non-Sisense user). You'll need to make sure the URL is formatted appropriately per the instructions that would have been sent when you first set this up.

  Hope this helps,
  Katie Garrison | Technical Solutions Consultant

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