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Issues with rebranding automated emails

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4 comments

  • Cláudio Barbosa

    Hi Ben,

     

    I don't know if you're still having the 1) issue, where the emails were being sent from sisense-admin@sisense.com even if you changed in the RestAPI in the branding operation, but i had the same issue and after some searching i found the following page -  Email Troubleshoot

    This page, in step 7, explains that the senderName and senderEmail must be changed using the RestAPI branding operation AND the RestAPI settings/system operation.

    After i changed the senderName and senderEmail in the RestAPI settings/system operation, everything worked!

    Hope it helps you.

    Best regards,

    Cláudio Barbosa

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  • Jimmy Gilje

    Ben Guerard Were you able to find a solution to your second issue with updating the language.js and i18nContent for your emails?

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  • Ben Guerard

    Yes!  However since it was almost a year and a half (and a handful of versions) ago I don't recall what the solution was!

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  • Nikolai Narvestad

    Hi, I cannot for the life of me figure out where the i18nContent object is coming from. I need to change the Sisense name in the email text to Known Factors.

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